Shipping and Store Hours affected by Covid-19

All shipping services are taking longer than in normal times, so please be aware and follow your tracking updates! Most carriers are no longer guaranteeing delivery times for economy and mid-priced shipping options. 

Los Angeles

The store is now open regular hours for social distanced shopping; masks required, and no large groups.  Curbside pickup can be arranged by calling or emailing us!

United States

We are offering Free Shipping at checkout, and we will ship via the cheapest method (USPS Priority Mail or UPS Ground) for those orders.

We're recently noticing extremely slow delivery times for both USPS Priority Mail and UPS Ground. This is a new problem as of July for domestic packages. (As of September we're having fewer delays, but they do still happen.)

Other calculated shipping options for faster and other services to be available at cost and may also be selected at checkout. 

Canada

We are offering free shipping to Canada via the postal service if you choose Free Shipping at checkout. 

Orders up to 4 lbs will be shipped USPS First Class.
Orders over 4 lbs will be shipped via USPS Priority International. 

Other calculated shipping options for faster and other services (USPS Express, DHL, etc.) continue to be available and may also be selected at checkout.

We have removed UPS from the options due to excessive brokerage fees, and customers should be aware that DHL shipments may incur similar extra costs. 

All other International

We have decided to reinstate regular Postal Mail for international orders with the caveat that it could take along time to get your order. (We had our last undelivered shipment from March just arrive in the middle of September!) However, most shipments seem to be making it to their destination in around 30 days. Some are still taking upwards of 50 days. 

USPS First Class International is available as a free option for shipments up to 4 pounds.
USPS Priority Mail International is available as a free option for shipments over 4 pounds. 

DHL Express or UPS Expedited have been arriving within 1-6 days and we are offering a rate for those services of $20 for packages up to 3lbs and $30 for packages over 3lbs.

Please note: depending on your country's regulations, higher shipping costs from UPS and DHL may also affect your import duties. (While we are only charging customers $20-$30, the actual shipping rates we pay will be higher, and that's the amount used to asses duty.) 

There are also paid options for other expedited services, such as USPS Express, if you so desire.

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If you require a shipping option you are not seeing on our website (FedEx, etc.), please contact us and we will be happy to accommodate you however possible. 

This information was updated on September 30, 2020. 


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