Shipping and Store Hours affected by Covid-19

As of July 2021, it seems like most carriers have resumed regular delivery times. We have had a couple of random issues recently, like a FedEx First Overnight package taking an extra day, but it was shipped on a Saturday of a holiday weekend, so it wasn't normal circumstances. First class to Europe has been arriving in 8-10 days and Priority Mail domestically seems mostly back to the 2-3 day average delivery time. Please be aware that there can still be hiccups, but they happen on rare occasion these days. 

Our store is still short-staffed, and while many days we get orders out on the same or next day, sometimes it may take a few days to get your package out. If you require same day or next day processing, please contact us so that we can make sure to prioritize your shipment. 

Los Angeles

The store is now open regular hours.  Curbside pickup can be arranged - please select "Curbside Pickup" at checkout. For in-store shopping, please follow the latest social distancing guidelines and wear a mask.

United States

We are offering Free Shipping at checkout, and we will ship via the cheapest method (USPS Priority Mail or UPS Ground) for those orders.

Most shipping delays have largely been resolved, but still take a day or two longer than they used to, and occasionally a package will take the scenic route.

Other calculated shipping options for faster and other services to be available at cost and may also be selected at checkout. 

Canada

We are offering free shipping to Canada via the postal service if you choose Free Shipping at checkout. 

Orders up to 4 lbs will be shipped USPS First Class.
Orders over 4 lbs will be shipped via USPS Priority International. 

Other calculated shipping options for faster and other services (USPS Express, DHL, etc.) continue to be available and may also be selected at checkout.

We have removed UPS from the options due to excessive brokerage fees, and customers should be aware that DHL shipments may incur similar extra costs. We will still ship via UPS upon request.  

All other International

We have decided to reinstate regular Postal Mail for international orders with the caveat that it could take along time to get your order. (While nothing has been lost, a couple of packages have taken 3-6 months to arrive.) However, most shipments seem to be making it to their destination in around 30 days. Some are still taking upwards of 50 days. 

USPS First Class International is available as a free option for shipments up to 4 pounds.
USPS Priority Mail International is available as a free option for shipments over 4 pounds. 

DHL Express or UPS Expedited have been arriving within 1-6 days and we are offering a special discounted rate for those services of $20 for packages up to 3lbs and $30 for packages over 3lbs for Europe. The discounted price for the rest of the world is $35 and $45 respectively.

Please note: depending on your country's regulations, higher shipping costs from UPS and DHL may also affect your import duties. (While we are only charging customers $20-$30, the actual shipping rates we pay will be higher, and that's the amount used to asses duty.) 

There are also paid options for other expedited services, such as USPS Express, if you so desire.

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If you require a shipping option you are not seeing on our website (FedEx, etc.), please contact us and we will be happy to accommodate you however possible. 

This information was updated on July 14, 2021. 


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